Groupware

Groupware is software that contains and integrates the many of the common office software packages.  Microsoft Outlook connected to an Exchange server is an example of Groupware.

System Alternatives offers support for many common groupware systems.  Including both closed and open source packages.

Egroupware is by far the most asked about product we offer and contains the following modules already integrated with a intuitive user interface:

Task Management: InfoLog	Create tasks and delegate to team members or groups Link flexibly to other data types such as addresses, contacts, projects or attach any file by uploading to a task Document task progress and follow status Establish comprehensive selection criteria and perform full-text search Be informed by getting Email notification and/or popup messages if status or content of task has been changed.
Team Calendar	Manage own and shared appointments Send, accept and reject invitations Allocate resources to an appointment Use alarm and reminder functions Link appointments to other data like contacts, tasks or attach files Create selection criteria and perform full-text search Use category or team view for managing your schedules optimally Get Email notifications about any changes in your calendar
Contact Management	Create multiple addressbooks View contacts and organisations easily by using filters and advanced search functionalities Use categories and distribution lists to organise the address stock transparently Import/Export address data material and fill documents automatically with contact data for e.g. marketing campaigns Link contact data with any other kinds of EGroupware data like notes, tasks, projects or uploaded documents to create a powerful CRM view
Email	Complete email application for managing multiple identities and email accounts Refer to addresses in contact management for composing emails efficiently Share folders, create new folders, set filter rules, use multiple individual signatures, manage email forwarding and out of office messages (dependent on the email server capabilities) Save emails as tasks.
File Manager	Use fully equipped web based file manager for sharing information and managing documents Individual home data area for each user Team folder for supporting data exchange optimally Direct access to the file manager from the personal computer using WebDAV (web based distributed authoring and versioning)
Knowledge Management	Share companies know how on the EGroupware platform Publish any kind of information by releasing articles which contain descriptions, links to other information and attached files Order articles by categories and classify them with search items
Wiki	Use the Wiki hypertext system to structure information like in the Internet Wikipedia Wiki helps to organise knowledge and documentation in a interlinked structure of different wiki pages Find content easily by index based full text search Protect information by user and group rights on page level
News	Use EGroupware  News module as an intranet information system Publish news on a group specific level Use filter and search options
Resources	Document and manage resources Book resources for appointments Order resources by categories and custom fields
Project Management	Create and manage hierarchical projects Plan and manage staff and budgets Set milestones Create sub projects Capture working hours and costs Visualise project status and time line by Gantt chart Use an extended user right system based on individual project roles Create project templates for recurring procedures Link contacts, tasks or any other kinds of information in EGroupware to the project.
Time Sheet	Manage and audit working time documentation Link time sheets to tasks, projects, contacts or any other kinds of information in EGroupware and classify them by categories Analyse data by different time periods, use time sheets as base for invoicing or internal controlling purpose Consolidate working time in the project manager by using the Time Sheet
Tracking System	Manage and audit service, maintenance, change management and any other kinds of processes which need a defined delegation structure and escalation procedures Create functional areas (tracker queues) and types of tasks which has to be tracked Define the delegation and escalation structure Link tracker entries to InfoLog tasks, project management and time sheet module Document working progress historically and additionally by predefined text modules Print working receipts for filing
Polls	Create polls and set answers individually Assign the right to vote and to see the result of the poll to groups
General Functions	Sophisticated user and group access control system on the level of each module Order content by categorising and use different filters and full text search for finding information easily Interlink data across the modules for providing information anywhere in the software Individualise user interfaces by eTemplates Use the multi-lingual capapility of EGroupware for integrating international teams Individualise the software by using module preferences on user level

This software is provided free of charge by the community.  All we need is some hardware and you are ready to go!